
JAM is a modern cafe set in the beautiful Parkside Neighborhood in Buffalo’s Northside. JAM was created to help fill a void in one of the city’s prized and historic neighborhoods. We wanted to fill a vacant storefront with something that made the city, the neighborhood, the surrounding area of Delaware Park stronger and filled with culture and action. JAM isn’t just a coffee shop; it is an opportunity for community.
Primary Job Responsibilities:
● Create an exceptional coffee experience and be a coffee industry leader
● Lead and direct the business activities of the café
● Serve as a voice and the face of JAM Parkside
● Manage inventory and all monetary transactions
● Ensure quality by proper training of all café employees
● Attend regular meetings with the owners
● Conduct staff meetings with café personnel on a regular basis
● Maintain café maintenance and cleanliness
● Educate customers on all of our products
● Maintain high quality and consistent product standards
● Cup and taste coffee regularly to maintain familiarity with product and quality standards
● Stay informed of new coffee availability and attributes
● Other duties as assigned
Job Requirements
● Applicant should have previous cafe experience
● History in a leadership role
● Passion for high quality coffee and customer service
● Occasionally travel for procuring supplies is required, so access to an automobile is necessary
● Stand and walk—must be able to stand for shifts and move about the café
● Perform repetitive motion with the hands, wrists and forearms to operate espresso machinery
● Talk/hear – frequently communicates with customers
● Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally
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